The Best Businesses Have Narrow Sales Funnels

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Eleven years ago, Neil Rackham spoke at my university on how the very best companies approached sales.

Rackham, in case you don’t know, authored “Spin Selling” and is a leading researcher in sales science and consultative selling.

He argued that it’s not the number of opportunities that matter. It’s having a very narrow sales funnel.

Here’s why.

  1. The more opportunities a salesperson has, the safer they feel.
  2. Salespeople look for easy wins, not strategic wins.
  3. The cost of sales is rising in consultative sales.

This means you can spend a lot of money on salespeople that look like they’re being active, without getting a return.

Picture a golf course. This way of approaching sales is like loading a cannon with golf balls and firing at the green.

Hopefully some will go in.

But a better approach is to swing at one ball, and over a few shots, guide it to the hole.

Maybe that’s why cannon golf never took off.

Sales is no longer a numbers game.

It’s a value game, fewer shots but higher returns.

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