If You Run Operations Like A Programmer

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We will start to run business operations like programmers – but that needs a shift in thinking.

You’re an FD or Sustainability Director and here comes a hot topic – new SRS rules in the UK. How are you processing what this means for your operations?

The way I’d have done this a few years ago is to assign an analyst – an individual contributor – to read the source material and create a brief. Key points? Align with IFRS S1,S2. More work coming your way. Get ready. Review the output and get it out to clients.

What changes if we bring AI into the process?

The picture shows a workflow that I’ve been testing.

First, we use a production agent, an intellectual chainsaw, to mine content and create work-in-progress output.

That output can be picked up by an IC who has two tasks.

First, they ought to have their own validation agent that checks the WIP against source material.

The IC also has to read and check the content – someone, somewhere has to take responsibility for actually knowing what’s going on.

Then, checked, validated content is used to produce the final output – which is reviewed by the leader and shared with a client.

If you’re a programmer looking at the revised process, you’ll see that there are more steps, and more opportunities for bugs.

And there are two ways to squish technical bugs.

Better reviews. And better tests.

If you are getting your organisation AI-ready – that means two actions.

  1. Build better group review processes
  2. Build test processes to improve automated validation and error detection

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