When To Use Iterative Sense-Making

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“I have yet to see any problem, however complicated, which, when … looked … the right way, did not become still more complicated.” – Poul Anderson.

If you’re a manager trying to make decisions, the methods of half a century ago struggle to help with the complex world of today.

Set targets, objectives and goals. Make plans. Allocate resources. Make it happen.

That assumes a linear, predictable environment – the high ground – rather than the wicked, swampy lowlands that we deal with daily.

Complex problems are not solved by planning and control.

They need iterative sense-making and incremental action.

Take decarbonisation transition planning, for example – something many of our clients have to do.

There are many stakeholders involved, each with different perspectives, needs and reasoning.

They need methods designed for structured sense-making that supports negotiation, debate and trade-offs.

You don’t manage such complexity by trying to simplify it.

Instead, you identify the next action that stakeholders and leaders can support.

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