The thing I most enjoy working in a small, flat team is that our entire focus is on the value we deliver to a client.
That early, startup-like stage is simple.
Only do what adds value. Everything else is a cost.
The challenges start to mount as you grow.
Big companies start to organise into hierarchies, reporting lines, with a boss pulling the strings.
And pretty quickly, the focus shifts from the client to the bosses – we take decisions based on what the boss wants or thinks or we think they think.
And really, the boss is often least qualified to make the call because they are further and further away from the client, from the actual work being done.
The ones that realise this design operations that delegate and empower – letting teams self-organise and structure for impact.
Those that don’t rely on command-and-control strategies that look increasingly outdated.
For me, anyway, at this stage of building our business, it’s all about working in a team that is hyper-focused on creating client value.
Handcrafted insight 